Information we receive (when you provide it, visit investguam.com, receive email updates, or interact with official Guam Economic Development Authority presences on third-party sites)
If you have questions about this policy or suggestions for its improvement, please let us know at investguamContact Us.com/contact-us/.
INFORMATION RECEIVED AND RETAINED BY THE GUAM ECONOMIC DEVELOPMENT AUTHORITY ONLINE PLATFORMS
INFORMATION YOU GIVE US
You do not have to provide the Guam Economic Development Authority with any personal information or create a user account to access information on investguam.com. However, for some services, we may need some personal information from you such as your name, address, telephone number, email address, and other contact or identifying information about yourself or others that you choose to provide or authorize us to collect, including resume information. For example:
The “Contact The Guam Economic Development” form asks for basic contact information so we can respond to your request;
When we ask users to share their story or how a policy decision will impact them, we generally ask for their name, zip code, and email address;
We may ask for personal information from people applying to, registering for, or participating in a Guam Economic Development Authority event or competition.
VISITS TO INVESTGUAM.COM
When you visit investguam.com, the following basic information is automatically received and stored by the web servers hosting investguam.com:
The originating Internet Protocol (IP) address;
The internet domain name;
Information about your computer or mobile set-up (e.g., type and version of web browser, operating system, screen resolution, and connection speed);
The pages on investguam.com that you visit;
The internet address, or URL, of the website that connected you to our site, if you accessed investguam.com via a link on another page (i.e., “referral traffic”); and
The amount of data transmitted from governor.guam.gov to your computer.
The Guam Economic Development Authority also uses web measurement and customization technologies (such as “cookies”). You can choose not to accept cookies from any website, including governor.guam.gov, by changing your browser settings.
The Guam Economic Development Authority maintains official pages or accounts on third-party websites in order to better engage with the public. Your activity on those sites is governed by the third-party website’s security and privacy policies. Users of third-party sites often share information with the general public, user community, and/or the third-party operating the site. Consequently, you should review the privacy policies of third-party sites before using them and ensure that you understand how your information may be shared and used. You should also adjust privacy settings on your account on any third-party site to match your preferences.
For aggregate statistical analysis and to improve the quality of our services, we may integrate web measurement tools with our social media pages. These tools enable basic analysis of social media traffic (such as the number of people visiting a certain page) and do not collect personally identifiable information.
HOW INFORMATION IS USED
If you choose to provide us with information, we may use that information to contact you, respond to your message, or provide you the information or services you requested. In order to serve you better, we may analyze multiple sources of data you have provided (for example, to look up whether you previously contacted the Guam Economic Development Authority about the same topic so that we do not send you a duplicative response). We may also use messages or comments collected through investguam.com or in public advocacy.
We may use data you provide and automatically generated data for statistical analysis to assess, for example, what information is of interest to users, technical design specifications, and system performance. This allows us to make general improvements to our site as well as to offer tailored content to email subscribers (e.g., a follow-up message to subscribers interested in a specific topic based on information they have provided or automatically generated data). We may also use your information in order to detect, prevent, and respond to security issues and other harmful or unlawful activities on the Site. For resume information submitted, your information may be used for employment consideration.
SHARING OF THIS INFORMATION
Information you choose to share with the Guam Economic Development Authority (directly and via third party sites) may be treated as public information. We may, for example, publish compilations of messages or comments collected through investguam.com or official social media pages and provide them to national leaders, members of the press, or other individuals outside of the Federal Government. However, we exercise discretion to limit such disclosures to protect your privacy (for example, we generally do not publish last names of commenters).
In some cases, we may share information you have provided or automatically generated information with other government agencies in response to lawful law enforcement requests or to protect governor.guam.gov from security threats. Additionally, if you seek assistance on a matter within the jurisdiction of a federal agency, we may share your information with that agency for the limited purpose of addressing your request for assistance.
We do not use or share your information for commercial purposes and, except as described above, we do not exchange or otherwise disclose this information.
THIRD-PARTY TOOLS AND SITES
LINKS TO EXTERNAL SITES
Investguam.com and other Guam Economic Development Authority platforms and pages may link to websites created and maintained by other public and/or private organizations and individuals. When you follow a link to an external site, you are leaving investguam.com and are subject to the external site’s privacy and security policies. We do not control or guarantee the accuracy, relevance, timeliness, or completeness of information contained on an external site. We also do not endorse the site’s sponsor, any views they express, or any products or services they offer.
THE GUAM ECONOMIC DEVELOPMENT AUTHORITY PAGES ON THIRD-PARTY WEBSITES
Your activity on third-party website sites is governed by the third-party website’s security and privacy policies.
We take reasonable precautions to protect our site and information automatically collected by investguam.com or voluntarily submitted to investguamc.om or an official The Guam Economic Development Authority page on a third-party site. For example, we restrict access to personally identifiable information to employees, contractors, and vendors subject to non-disclosure requirements who require access to this information in order to perform their official duties and exercise controls to limit what data they can view based on the specific needs of their position. Access to official Guam Economic Development Authority accounts on third-party sites is limited to the individuals who administer those accounts, and all official Guam Economic Development Authority accounts are clearly labeled.
We also utilize commonly used practices and technical controls to protect the information in our possession or control, along with governor.guam.gov itself. These practices and controls include, but are not limited to: encrypting the transfer of personal information over the internet via Secure Sockets Layer (SSL), using high-strength firewalls and intrusion detection systems (IDS) to safeguard personal information, and maintaining strict technical controls and procedures to ensure the integrity of all data on investguam.com.
We periodically review our processes and systems to verify compliance with industry best practices and to ensure the highest level of security for our website.
We will revise or update this policy from time to time. If we make significant changes to how we handle personal information, we will post changes to the policy on our site and change the date at the bottom. We will provide additional notice in advance (e.g., a disclaimer on our website or an email to subscribers) if material changes are being made.
590 S. Marine Corps Dr.
ITC Building, Suite 511
Tamuning, GU 96913
Phone: 671-647-4332 • Fax: 671-649-4146
Monday – Friday, 8:00 am – 5:00 pm except Government Holidays